SupDude Support

Restore purchases

If a paid plan is missing after reinstalling or changing devices:

1. Open SupDude.
2. Open Settings.
3. Choose Restore Purchases.
4. Stay signed into the Apple Account used for purchase.

If access still does not return, email support with the error shown. Never send a receipt containing payment details.

Manage or cancel a subscription

Manage an active subscription through Apple:

1. Open the iPhone Settings app.
2. Tap your name.
3. Tap Subscriptions.
4. Select SupDude and choose the available option.

Deleting SupDude does not cancel an Apple subscription.

Contacts are not appearing

1. Tap Choose from Contacts and select one person.
2. If they still do not appear, choose Add manually.
3. Make sure the person has a phone number for Call, Text, WhatsApp, or FaceTime.

SupDude saves only the person you choose, not your whole address book.

Notifications are not arriving

1. Open Settings → Notifications → SupDude.
2. Turn on Allow Notifications.
3. Check Focus modes and Scheduled Summary.
4. Return to SupDude Settings and turn notifications off, then on.

SupDude uses notifications scheduled on your iPhone. Focus modes and Scheduled Summary can delay them.

Change distracting apps

1. Open SupDude Settings.
2. Choose Distracting apps.
3. Select or remove the apps where you want a pause.

If the picker is unavailable, check Screen Time access and try again.

A contact button did nothing

• Call, Text, and FaceTime need a usable phone number.
• WhatsApp must be installed and may need an international number format.
• Voice notes need microphone permission.
• For scheduled-call reminders, check that SupDude notifications are allowed in iPhone Settings.

You can still close the flow without logging a moment.

Delete local data

1. Open SupDude Settings.
2. Scroll to Delete local data.
3. Choose Delete everything and confirm.

This removes your people, moments, history, and SupDude settings from this device and cancels SupDude notifications. Read the Privacy Policy for details.

Reinstall SupDude

Only reinstall after trying the relevant steps above. Removing SupDude normally clears its local data, so your selected people and moments may be lost. Eligible Apple purchases can be restored after reinstalling.